Experience exceptional support with our team of knowledgeable, English-speaking experts available to assist you via web chat and email at support@brandspaycheck.com. Additionally, live phone support is available Monday to Thursday from 9:00 AM to 6:00 PM, and Friday from 9:00 AM to 3:00 PM, at (718) 625-1800.

Upgrade to our higher-tier plans for VIP support, which ensures expedited assistance and prioritized service in our support queue.

When you're assigned a dedicated account manager, you gain more than just support – you gain a proactive partner in managing your payroll needs. From finding solutions to offering guidance on existing features, and even escalating support tickets when needed, your dedicated account manager is there for you every step of the way. Consider them your trusted ally in navigating the complexities of payroll management, offering expertise and assistance whenever you need it.

Experience personalized support from your dedicated payroll specialist. With direct access to an expert who is intimately familiar with your account, you'll receive tailored assistance and seamless management for all your payroll needs—consistently dealing with the same point of contact every time.

Simplify your hiring and onboarding with our integrated ATS and paperless solution. Manage job applications, validate candidate information, check applicable tax credits—such as WOTC and NY Youth Tax—send offer letters, and seamlessly transfer data to employee records.

Accelerate onboarding with a user-friendly platform where new hires can input information, upload documents, sign forms, set up payment methods, and review procedures.

For advanced HR services, explore HR Plus, offering benefit administration, post-hire record management, and more. For all HR services, click here.

Access an attorney-written and reviewed HR compliance library, comprising 500+ HR forms, 100+ HR training videos, and interactive HR apps and tools—such as custom job description and employee handbook builder, salary benchmarking, training module, and more—all seamlessly integrated into your PayDeck account.

Once an employee is added to the system, their information will be automatically communicated and filed as part of our service, ensuring seamless compliance without manual effort.

Ensures a respectful and inclusive workplace environment with our comprehensive harassment training module. Employees receive essential education on identifying, preventing, and addressing harassment in all its forms, including a religion-adapted version. With this tool, we alleviate your burden of tracking staff training status to ensure compliance with annual requirements. It keeps track of which employees have completed the training, passed, and who hasn't, ensuring you stay on track with compliance.

Ensure ACA compliance effortlessly with our monitoring and auditing services. We handle IRS reporting and form preparation, including monthly monitoring and end-of-year reporting per employee, to eliminate confusion and penalties. Count on us for accurate employee status determination and seamless end-of-year reporting, plus comprehensive support for your health insurance plans.

Employees can conveniently clock in and out from their portal (accessible on desktop or mobile) with a simple click/tap from anywhere, ensuring accurate and fully-integrated timekeeping management.

The phone app includes features for efficiently managing time cards, schedules, time off requests, and balances. Administrators can use geofencing and geolocation for precise employee tracking and meal/break tracking. Employees can easily clock in/out, view time cards, request time off, check balances, access schedules, shifts, and more through the user-friendly app.

A smart clock with responsive punch options allowing employees to conveniently clock in and out by placing their finger on the scanner or waving their card—eliminating the need to remember a password. *Additional shipping and setup fees apply.

Track employees' time while confirming their identity faster and accurately within seconds, without relying on a keycard or password. With this clock option, prevent fraud and inaccuracies to save on labor costs.*Additional shipping and setup fees apply.

With facial recognition and temperature checking features, clocking in and out is faster and safer than ever before. Employees with elevated temperatures will be prevented from clocking in, safeguarding your workplace. *Additional shipping and setup fees apply.

With this premium service, one of our expert team members takes care of all your payroll needs on your behalf. With this service, you can enjoy complete peace of mind, knowing that your payroll activities are handled professionally and accurately. Despite the hands-off approach, you retain full control over your account and can manage it through your portal account, ensuring transparency and control over your payroll processes.

Our service supports nationwide state tax processing, with single-state tax processing included. Additional states beyond the initial one will incur an extra fee.

Safeguarding your business with appropriate workers' compensation insurance is essential. Choose fully integrated coverage with a Brand's partnered policy vendor for seamless policy enrollment and reporting. With this option, you pay as you go based on employees' class codes and updated payroll amounts, reducing year-end billing surprises. Alternatively, if you have an existing policy, we can prepare the necessary reports based on your vendor requirements.

Ensure your business is safeguarded from fraud with our Positive Pay check verification system. We'll generate your payroll check-issue file, enabling your bank to cross-reference essential details like the date and dollar amount against your records. Flagged checks are authorized only with your approval. Depending on your bank's preferences, we can share the file directly with the bank, upload it to the designated online bank account, or provide it to you for submission. Please be aware that any PositivePay-related service beyond these options will result in an additional fee.

With this feature, let us shoulder the risk by issuing your payroll directly from our bank account instead of yours. This adds an extra layer of privacy, security, and reduces liability for your company.

When you enroll with this feature, you also benefit from our Positive Pay service and our risk team actively monitors activity to promptly flag any abnormal payroll behavior and block fraudulent efforts.

Ensure compliance with garnishment orders by effortlessly deducting the required amounts from your employees' pay.

Optimize your financial operations through seamless integration of your payroll data with various financial systems. Exporting payroll reports allows for easier reconciliation, reduced manual errors, and enhanced efficiency in managing your company's finances.

Available integrations include:

Accounting Software: Prepare export reports tailored to your chosen accounting software, ensuring streamlined data alignment between payroll and overall business accounting. Integration available with QuickBooks, Sage, SAP, and more.

401K Administrators: Provide required payroll information reports for your 401k administrator.

PositivePay: Generate payroll check-issue files for your bank, allowing cross-referencing of essential details like date and dollar amount against your records.

Worker's Comp: Prepare payroll reports as required by your worker's compensation vendor, including payroll data for each class code.